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CRMI News

CRMI Honors 34 Service Organizations for Delivering ‘World-Class’ Customer Service 6 Cited for Certification in Customer Experience Management Professional (CEMPRO) 6 Nominated for Certification in Providing Employee Centric Work Environment (VoE) 200+ Cited for Special NFSB Covid-19 Certifications
CRMI Honors 34 Service Organizations for Delivering ‘World-Class’ Customer Service6 Cited for Certification in Customer Experience Management Professional (CEMPRO)6 Nominated... Read More


CRMI and Marketii Honors 39 Companies for Delivering ‘World-Class’ Customer Service; 6 Cited for Certification in Employee Customer Relationship Training
CRMI and Marketii Honors 39 Companies for Delivering ‘World-Class’ Customer Service; 6 Cited for Certification in Employee Customer Relationship Training – Recipients of... Read More


CRMI launches new NorthFace ScoreBoard (NFSB) Summit-class award
Chelmsford, MA: January 30, 2020, – Customer Relationship Management Institute LLC (CRMI), specialists in driving companies’ revenues and profits by implementing Customer Exp... Read More


CRMI and Service Strategies Corp Partner to Drive World-Class Customer Service
Customers of Service Strategies Corp can qualify to receive the NorthFace ScoreBoard Award? (NFSB) for customer service excellence and customers of CRMI can qualify to recei... Read More


CRMI Honors 35 Companies for Delivering ‘World-Class’ Customer Service; 3 Cited for Certification in Employee Customer Relationship Training
CRMI Honors 35 Companies for Delivering ‘World-Class’ Customer Service; 3 Cited for Certification in Employee Customer Relationship Training -Recipients of CRMI’s 2018 N... Read More


CRMI Honors 38 Companies for Delivering ‘World-Class’ Customer Service; 3 Cited for Certification in Employee Customer Relationship Training
CRMI Honors 38 Companies for Delivering ‘World-Class’ Customer Service; 3 Cited for Certification in Employee Customer Relationship Training Recipients of CRMI's 2017 North... Read More


CRMI Rebrands as a Membership-Driven Organization Dedicated to ‘All Things CX’
Customer Relationship Management Institute LLC (CRMI) provides one-stop shopping for business professionals and tech vendors devoted to customer experience (CX) management strat... Read More


CRMI Honors 37 Companies for Delivering ‘World-Class’ Customer Service; 2 Cited for Certification in Employee Training
CRMI Honors 37 Companies for Delivering ‘World-Class’ Customer Service; 2 Cited for Certification in Employee Training Recipients of a CRMI 2016 NorthFace ScoreBoard Award&... Read More