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CX Marketplace Directory: All Things CX

The customer experience community is teeming with associations and consultancies, conferences and content, and several categories of vendors that provide the information and services you need to ensure CX success.


Become a CRMI Partner
If you’re considered a top-notch provider of CX tools or consulting, join our partner community and get in on the conversation with our members. Contact us to learn more about what it takes to become a CRMI partner: contact@crmirewards.com; 1-800-771-5196.

We also offer the CX Playbook Partner Sponsorship Program, an extensive strategic marketing program for customer-driven CX technology providers that connects you to our more than 200K audience. Find full details on the program here.


Workforce Optimization
Calabrio
Genesys
InContact
NICE

Field Service Management
Astea
FieldAware
GoServicePro
ServiceMax

Help Desk Management
HelpDesk
Manage Engine
NetSuite
Salesforce.com
Samanage
Workbooks

Knowledge Management
Desk.com (Salesforce.com)
eGain
FreshDesk
KnowledgeOwl
Logikcull
Right Answers
Verint
Zendesk

Self-Service
Broadvision
eGain
Kana
LivePerson
LogMeIn
Oracle Service Cloud

Remote Support
Bomgar
LogMeIn
NetOp
SecureLink

Omni-Channel
Aspect
IBM
Manhattan Associates
Microsoft Dynamics 365
NetSuite
Arimo

Intelligent Visual Communications
RMG Networks

Innovative Inscription
InfoCision