SMART Program

Share the Value of our CX Community

Through our unique lead generation Systematic Marketing Approach to Researching Targets (SMART) services, we offer organizations a powerful portfolio of services for reaching and engaging a highly targeted, highly motivated audience for CX products/services.

CRMI provides a variety of rich content generation opportunities – both promotional value and reusable content – through your marketing channels. The combination of your brand knowledge and product/service offerings bolstered by our knowledge of the CX Community will result in unique CXDNA Playbook Thought Leadership and value proposition approach.

For over 25+ years, CRMI has been a pioneer in identifying the needs of the CX Marketplace through a host of innovative services:

• CXDNA Playbook Strategy Advocate Course
• SCORE Conferences
• Building Customers for Life (BCfL) Webcasts
• Playbook newsletters
• NFSB/CEMPRO industry awards
• CXDNA Exchange
• CEMPRO Training Softskills
• CEMPRO Employee Centric Organization Recognition
• CXLAB Certification
• Other key CX services

Our SMART Services:

• Annual SMART database rental – unlimited use
• Building Customers for Life (BCfL) webcast – case study
• CXDNA Playbook Workshop – 1 Day live/web
• CXDNA Playbook Thought Leadership Research – VFT500
• CXDNA Playbook Strategy Newsletter – case study
• CXDNA Exchange – Registered CSAT product/service
• SCORE Conference Sponsorships – live/web
• NFSB Awards Co-Producer/Client
• CEMPROCFG Award Co-Producer/Client
• CRMI CXLAB Certification – Try Before Buy

Some of Our CX Community:
SMART Database of 100k+ CX Contacts

Some of Our Titles:

To learn more about marketing opportunities please contact us today:
Diane Rivera, drivera@crmirewards.com, (978) 710-3269