CRMI offers two types of membership to best serve the CX community:
Individual Membership: FREE
Gain access to our member-only content; and get discounts on training and certification, complementary with site registration.
Plus:
Get a 50% discount off the SCORE Live Conference Super Early Bird rate
Get a 25% discount off the CEMPRO Advocate Certification
Get a 25% discount off the CEMPRO CFG Certification
Corporate Membership:
Corporate memberships include all of the content-related benefits of individual membership, as well as services such as CX training, CX certification, benchmarking, customer surveys, employee surveys, CX conferences, CX webcasts and other CX services. See below for the list of options. Questions? Our team can provide details on any of the options and services listed. Click here to have a representative contact you for more information or to set up your corporate membership.
Annual Services | Annual Fees | |||||
---|---|---|---|---|---|---|
$5,000 | $15,000 | $30,000 | $60,000 | $75,000 | Custom | |
CX Training | ||||||
CEMPRO Advocate — CX Strategy | 1 per year | 2 per year | 4 per year | 6 per year | 8 per year | Upon Request |
CEMPRO CFG — Soft Skills | 6 per year | 12 per year | 24 per year | 48 per year | 60 per year | Upon Request |
CX Playbook Strategy Review (Snapshot only) Includes a CX Strategy Review Report and phone briefing |
Upgrade Available | Upgrade Available | Upgrade Available | Included | Included | Upon Request |
CX Customer Survey Web-based Relationship Survey of up to 1,000 customers |
Upgrade Available | Upgrade Available | Upgrade Available | Included | Included | Upon Request |
CX Awards
|
Upgrade Available | Upgrade Available | Upgrade Available | Included | Included | Upon Request |
CX Conferences SCORE Live |
Upgrade Available | Upgrade Available | Upgrade Available | 1 event pass per year | 1 event pass per year | Upon Request |
CX Stakeholders Events Showcase your expertise by participating in a Build Customers for Life webcast |
Upgrade Available | Upgrade Available | Upgrade Available | Included | Included | Upon Request |
CX Benchmarks
|
Upgrade Available | Upgrade Available | Upgrade Available | Upgrade Available | Included | Upon Request |
Additional Services CX Customer Surveys via Telephone CX Voice of Customer (VoC) Video CX Employee Satisfaction Surveys CX CSAT Annual Report CX Playbook Strategy Review (in-depth: all 12 components) |
Upgrade Available |
Learn More About Corporate Membership
Referrals:
Refer a Corporate Member and get rewarded. Once your referred prospective member becomes a Corporate Member, you'll receive $500 Amazon gift card as our thank-you for the referral.