Building a World Class Global Support Customer Success Organization
Whether a startup or mature organization, customer support and success play a key role in the everyday life of your customer’s experience. There are always demographics that play into management’s decision-making process but Annual Recurring Revenue(AR... Read More
CRMI Honors 33 Service Organizations for Delivering ‘World-Class’ Customer Service 6 Cited for Certification in Customer Experience Management Professional (CEMPRO) 2 Cited for Certification in Providing Employee Centric Work Environment (VoE) 2 Cited for NFSB Triple Crown Award Status – CXDNA Ultimate Ecosystem
CRMI Honors 33 Service Organizations for Delivering ‘World-Class’ Customer Service
6 Cited for Certification in Customer Experience Management Professional (CEMPRO)
2 Cited for Certification in Providin... Read More
Nutanix Support: Leading by Example Nine Years in a Row!
I want to start this post with a quote by an Infrastructure Engineer from a food and beverage company that we received a few days ago, "As always, very impressed with Support. We rarely need them, but the t... Read More
NorthFace ScoreBoard (NFSB) Awards - The CXDNA Ultimate Ecosystem
NorthFace ScoreBoard (NFSB) Awards - The CXDNA Ultimate Ecosystem℠
Customer Relationship Management Institute LLC
Customer Relationship Management Institute LLC (CRMI) offers ... Read More
CRMI Honors 34 Service Organizations for Delivering ‘World-Class’ Customer Service 6 Cited for Certification in Customer Experience Management Professional (CEMPRO) 2 Cited for Certification in Providing Employee Centric Work Environment (VoE) 2 Cited for NFSB Triple Crown Award Status – CXDNA Ultimate Ecosystem
CRMI Honors 34 Service Organizations for Delivering ‘World-Class’ Customer Service
6 Cited for Certification in Customer Experience Management Professional (CEMPRO)
2 Cited for Certification in Providin... Read More
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