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Web Studio

Web conferencing has become an important and popular way for companies to communicate with their customers and prospects. Using voice communications in conjunction with a combination of visual presentation techniques, webinars and interactive product demonstrations via the Web are, quite literally, the “next best thing to being there.” With this new medium, anyone with a telephone, computer and Internet connection is a potential prospect for your marketing messages, regardless of their physical location.

However, many companies lack the expertise and tools to manage a web conferencing program. CRMI is pleased to offer its Web Studio services to make it easy for companies to prepare and conduct informational and training sessions via the Web, either as live broadcast events or as on-demand programs. It’s never been easier to reach out to your customers and prospects through highly-productive web conferences.

CRMI’s Web Studio is a turnkey service, and we’ll work with you from start to finish. Services include everything from handling email blasts and end user registration to providing the web conferencing platform. Here’s what you get with Web Studio (tailored for live broadcasts, on-demand webinars, or both):

Script review, audience segmentation and content preparation
Audio/video recording and production, including all edits
Email blasts and telephone follow-up to generate interest and draw participants
End user registration and confirmation
Use of industry-leading web conferencing platform
Active monitoring of webinar as it’s broadcast to ensure quality of voice and data connections.
Preparation of audio/visual recordings of session for posting on your website (on demand webinar)
Full reporting at the end of the webcast, including contact information on all participants and capturing of all interactive text messaging between participants and presenters.
Follow-up actions (e.g., sending PowerPoint slides to all participants if applicable)

In addition, if your topic relates to customer and/or employee satisfaction, loyalty and retention, CRMI will work with you to arrange the appropriate “gurus” add additional perspective to your presentation. CRMI gurus have proven expertise in their areas of specialization, and are accomplished speakers and presenters. They will add valuable credibility and objectivity to your message, which will add to the appeal of your webcast.

Contact Us today to request more information on CRMI’s Web Studio. Simply tell us the specifics of the webcast, and we will reply with information about applicable Web Studio services and fees.

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Customer Relationship Management Institute, 300 Concord Road, Suite 330; Billerica, MA 01821-3476. Tel: (978) 715-2915. Fax: (978) 663-2929. E-mail: info@crmirewards.com Copyright ©2008 Customer Relationship Management Institute