Click Here to view all of the training programs offered by CRMxchange.
 

CRMxchange is your online resource for an exchange of information on customer relationship management (CRM), sales, call center, and telemarketing issues.

Customers communicate with you in many ways -- by phone, e-mail, fax, web, personal sales representative, or any combination of these contact points. Call center services information on CRMxchange will help you formulate new ideas and identify new call center products that will help you build more profitable relationships and enhance customer loyalty for your contact center.

CRMxchange and Judy McKee bring you online call center training sessions for agents, coaches, supervisors and trainers. Judy McKee is a nationally known motivational speaker, seminar leader, sales trainer and author.

Contact Center Training Classes

by Judy Mckee

200 Membership Rewards Points for CRMI Members!

$269 for CRMI Members

(10% savings)
 

Her personal philosophy of motivation through education and commitment shines clearly throughout her presentations.

These sessions cover subjects like the basics of selling by phone to advanced sessions on how your contact center agents and customer service professionals sell to different personality styles. All call center management training sessions run 90 minutes. With no more that 25 registrants for each class, participants are ensured of one on one time with Judy. In these interactive sessions, participants may ask questions, submit questions in advance, or ask for specific assistance with a persisting problem related to the subject of the session

Click here for more information and to register for the course.